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Tech Support

  • Total activity 178
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Activity overview

Latest activity by Tech Support
  • Tech Support created an article,

    How can I save adresses in Skipr?

    The easiest and quickest way to get you to work, home or to your preferred places is to add them to your favorites. Best thing, this is very quick! Search for the respective location, and check th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    How can I plan a trip?

    You want to you reach your destination by using Skipr but you're not sure how it works? It's super simple! 💪 Vehicles displayed around youWhen you open Skipr, you'll see a map displaying the vehicl...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    How can I log into the Skipr app?

    The Skipr app is available for download on the App Store and Google Play Store. Once you have downloaded the app, you'll have to open it and enter your phone number.You'll receive a verification co...

    • Edited
    • 1 follower
    • 0 comments
    • -2 votes
  • Tech Support created an article,

    My Swapfiets bike has been stolen or broken

    If your bike has been broken One of Swapfiets' swappers can come over to quickly exchange ('swap') your bicycle with a working one. As a result, you are always assured of a working bicycle and can ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    What is the amount of my first Swapfiets payment?

    💡 As a reminder, you'll only start to pay for your Swapfiets subscription when you'll receive your bike. You'll be debited monthly on your Skipr card, as indicated during your subscription. Wonderi...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Tech Support created an article,

    How can I subscribe to a Swapfiets bike?

    You can easily subscribe to a Swapfiets bike in the Skipr app. Open the app's Menu screen, click on "Mobility Services" and then on "Swapfiets". You'll be redirected to the Swapfiets subscription'...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    I got wrongly charged for my Q-Park session

    Please contact Skipr's customer support. The team will verify the charged costs and take the appropriate actions to correct this if deemed valid.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    I got a Q-Park ticket presented although my number plate is recognized

    The camera recognized your number plate but still ejected a ticket? You may throw the ticket away as you don't need it. If the barrier opened, the parking session was started correctly.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    I already have a Q-Park subscription in a certain parking facility

    Should you have a Q-Park subscription in a certain parking facility, you can use this service for other parking facilities. At the barrier, a priority check will be performed to see if you have an ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Tech Support created an article,

    I've got an error when registering my number plate for Q-Park

    Please contact support@skipr.co to get help from our team.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes