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Mobility Services

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  • What mobility services are available in the Skipr app?
  • I have missing results when performing a search
  • How can I buy STIB tickets?
  • I get an error when introducing my Mobib card number
  • How can I know which Mobib card is linked to my Skipr account?
  • How can I change my Mobib card?
  • How can I buy a ticket from De Lijn?
  • My phone battery died after purchasing a De Lijn ticket
  • How can I buy a SNCB/NMBS ticket?
  • How can I buy a NMBS Standard Multi?
  • How can I use my NMBS Standard Multi?
  • My phone battery died after purchasing an NMBS-SNCB ticket
  • I did not receive my train ticket
  • I did not receive my tram ticket
  • I did not receive my bus ticket
  • How can I book a shared vehicle?
  • How can I create my Poppy account?
  • My phone battery died while using Poppy
  • How can I subscribe to a Swapfiets bike?
  • What is the amount of my first Swapfiets payment?
  • How can I change my payment details for Swapfiets?
  • How can I end my Swapfiets subscription?
  • Can I keep my Swapfiets if I'm not a Skipr user anymore?
  • My Swapfiets bike has been stolen or broken
  • How can I use Q-Park parkings?
  • I already have a Q-Park subscription in a certain parking facility
  • I've got an error when registering my number plate for Q-Park
  • How can I delete or change my Q-Park number plate?
  • I got a Q-Park ticket presented although my number plate is recognized
  • I got wrongly charged for my Q-Park session
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